Payments
Payments to Water en Skaafsels
If you see Water en Skaafsels or Water en Skaafsels Software on your bank statement, in your banking app or on a payment e-mail, the payment was made to us. Our card payments are processed by DPO PayGate, part of Network International.
What did you pay for?
We run two services. Your payment is for one of them.
SiteMinutes
A meeting-minutes subscription, charged monthly per user. Manage or cancel it at siteminutes.app/account/billing.
Help: help@siteminutes.com
Policy: billing and refunds
Water en Skaafsels cabinets
A cabinet or kitchen order, or a design plan, from our online store. Your order number is on your invoice and in your account under Orders.
Monthly payments
A subscription repeats on the same day each month until you cancel it. Cancelling stops the next payment; what you have already paid for stays available until the end of that period.
SiteMinutes: cancel at siteminutes.app/account/billing or e-mail help@siteminutes.com.
Water en Skaafsels design plans: cancel renewal from your account or e-mail info@waterenskaafsels.com.
Cabinet orders are paid once. They do not repeat.
Questions or refunds
Please contact us first. Most questions are answered from the payment reference on your e-mail or statement, and we can trace any payment made to us.
Cabinets and panels are cut to your order, so an order cannot be cancelled for a refund once cutting has started. If we supplied the wrong item, or an item is faulty, we replace it at our cost. Where the law requires a refund, we refund. A SiteMinutes refund follows the SiteMinutes billing and refunds policy.
Cabinets: info@waterenskaafsels.com
SiteMinutes: help@siteminutes.com
Your card is safe
You enter your card details on DPO PayGate's secure payment page, never on ours. Water en Skaafsels never sees or stores your card number.
We will never ask for your card number, PIN or a one-time password by e-mail, WhatsApp or phone. If someone does, it is not us. Do not reply, and tell your bank.
Company details
- Registered name
- Water en Skaafsels Manufacturing and Trading CC
- Registration
- Close corporation registered in Namibia, CC/2026/02815
- Trading as
- Water en Skaafsels · SiteMinutes
- Postal address
- PO Box 3338, Swakopmund, Namibia
- info@waterenskaafsels.com (cabinets)
help@siteminutes.com (SiteMinutes) - Payments processed by
- DPO PayGate, part of Network International
Last updated: 30 September 2026.